We Respect Your Privacy
Your Privacy Rights
When joining one of our programs or services we provide on our website or enrolling in our emailing list, we need to collect certain information about you to provide the specific service that you have requested. We make every reasonable effort to protect this information on your behalf. By using this site, you are agreeing to the privacy policies listed herein. If you do not agree with the policies listed, do not use this website. You should assume everything on this website is copyrighted unless expressly noted and may not be used except with written consent from Green NRG. You may use material within this site for non-commercial activities. Green NRG attempts to maintain accurate and up to date information, however, Green NRG will not be held liable for any omissions or errors found within. Your use of this site is at your own risk. Green NRG may at any time modify these disclaimers, usage, and any policies and/or procedures and your continued use of this site will be determined by the disclaimers, usage, and any policies and/or procedures active at the time of your use.
Credit Card/SSL Policy
If you are asked for your credit card information, this information will first be passed through a Secure Sockets Layer (SSL) before being sent over the Internet. The SSL first scrambles the data that is to be sent and then sends it to the correct receiver. Once this receiver accepts the data, it then validates the sender and unscrambles the data.
How we collect information about you
When you visit the Green NRG website or use Green NRG Services, we collect information sent to us by your computer, mobile phone, or other access devices. The information sent to us includes data on the pages you access, your computer IP address, device identifiers, the type of operating system you’re using, your location, mobile network information, standard web log data, and other information. Weblog data includes the browser type you’re using and traffic to and from our site. When you visit the greennrg.us.com website or use Green NRG Services, we also collect information about your transactions and your activities.
In addition, if you use Green NRG Services, we may collect the following types of information:
- Contact information, such as your name, address, phone, email, and other similar information.
- Financial information, such as the full bank account numbers and/or credit card numbers that you give us when you use Green NRG services.
- Information concerning the company you are affiliated with and your contact information there.
To help protect you from fraud and misuse of your personal information, we may collect information about your use and interaction with our website or Green NRG Services. For example, we may evaluate your computer, mobile phone, or other access devices to identify any malicious software or activity.
We may also collect additional information from or about you in other ways, such as through contact with our customer support team, results when you respond to a survey, and from interactions with members of the Green NRG Institute.
When you access our website or use Green NRG Services, we (including companies we work with) may place small data files on your computer or other devices. These data files may be cookies, pixel tags, "Flash cookies," or other local storage provided by your browser or associated applications ("Cookies"). We use these technologies to recognize you as a customer; customize Green NRG Services, content, and advertising; measure promotional effectiveness; help ensure that your account security is not compromised; mitigate risk and prevent fraud, and promote trust and safety across our sites and Green NRG Services.
We use both session and persistent Cookies. Session Cookies expire and no longer have any effect when you log out of your account or close your browser. Persistent Cookies remain on your device until you erase them or they expire.
We encode our Cookies so that we can interpret the information stored in them. You are free to decline our Cookies if your browser or browser add-on permits, but doing so may interfere with your use of our website and Green NRG Services. Refer to the help section of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling Cookies.
How we protect and store personal information
Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been made anonymous so that it does not identify a specific user.
We store and process your personal information on our computers in the US. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.
How we use the personal information we collect
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:
- provide Green NRG Services and customer support;
- process transactions and send notices about your transactions;
- resolve disputes, collect fees, and troubleshoot problems;
- prevent potentially prohibited or illegal activities, and enforce our User Agreement;
- customize, measure, and improve Green NRG Services and the content, layout, and operation of our websites and applications;
- deliver targeted marketing, service update notices, and promotional offers based on your communication preferences;
- contact you at any telephone number, by placing a voice call or through text (SMS) or email messaging, as authorized by our User Agreement.
- compare information for accuracy and verify it with third parties.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize Green NRG Services, content, and advertising. If you do not wish to receive marketing communications from us or participate in our ad-customization programs, simply indicate your preference by calling our offices at (888) 565-5632 or by following the directions that may be provided within the communication or advertisement.
How we share personal information with other parties
We may share your personal information with:
- Service providers under contract who help with our business operations such as fraud prevention, marketing, and technology services. Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
- Law enforcement, government officials, or other third parties pursuant to a subpoena, court order, or other legal process or requirement applicable to Green NRG; when we need to do so to comply with law or credit card rules; or when we believe, in our sole discretion, that the disclosure of personal information is necessary to prevent physical harm or financial loss, or to report suspected illegal activity.
- Other third parties with your consent or direction to do so.
Green NRG will not sell or rent any of your personal information to third parties for their marketing purposes and only shares your personal information with third parties as described in this policy.
How you can restrict Green NRG from sharing your personal information
Green NRG maintains your preferences for use and sharing of information, including how we contact you. Some federal and state laws allow you to restrict the sharing of your personal information in certain instances. Green NRG does not share your personal information with third parties for their marketing purposes unless you have given your explicit consent.
Refunds and cancellations
You may cancel your reservations for any event that you have signed up for 48 hours prior to the event and receive a full refund. Cancellations received less than 48 hours prior to the event are subject to policies established by the facility where the event will be held. In certain cases, Green NRG is required to pay cancellation fees for food service, event setup, and other third-party charges that will be passed on to the registrant. However, in no case will there be charges greater than that actually paid when the reservation was made.
How you can contact us about privacy questions, refunds, cancellations, or any other issue
If you have questions or concerns regarding this policy, you should contact in writing at Green NRG, Attn: Policies and Privacy Department, 500 N State College Blvd Ste 1100, Orange, CA 92868. The 24-hour toll-free telephone number is (888) 565-5632. Our federal tax identification number is 46-4227396. Our email address is [email protected]